This is a sore spot for me as I try to sell including a 'paper based' take-away item in a training I'm designing. The overall training program is a highly interactive system training that includes videos, help systems, 'test-out' options, and practice environments. We've discovered a need for an easy 'take away' cheat sheet (something that can be attached to a monitor) so people can be reminded what menu to use for top tasks..
Many are so wanting virtual only training, that even the thought of a small reminder job aid to help during the transition is shot down.
Never underestimate the power of the tangible item in your learner's hands.
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